Dear tenant

 

These are strange times indeed and many things are changing but at MD Properties we are working hard to help you in any way that we can:

 

  • If you are moving into a property within the next few weeks, do not worry, we can do most procedures remotely. If in the future things change then we may have to have a different key drop off and collection procedure.

 

  • If you are moving out of a property then you will be contacted if we have adopted a different drop off procedure.

 

  • Paying your rent will remain the same procedure as always, however if you have any problems, because of the present situation, please let us know. We must remember that the landlords also have expenses to pay and are relying on your rent payment.

 

  • Maintenance will only take place if there is an emergency. This is for your own safety as it will reduce the risk of too much contact, particularly for the most vulnerable of our tenants. You can still ring the office during office hours to report any problems and in an emergency, outside office hours ring, 07375562101 or 07931315770.

 

  • Inspections have been postponed until further notice for the same reasons as above. This will be reviewed on a weekly basis and according to government guide lines

 

  • Updates will be delivered to you as soon as the situation changes.

 

Please stay safe and if you have any problems let us know sooner rather than later.